Refunds are only considered within two weeks of a transaction and for the following reasons:
- Duplicate transactions
- Incorrect purchases
Membership dues and conference fees will not be refunded.
If the above requirements are met, you can request a refund by the following process:
- Create a “Support Request” stating the reason why you are seeking a refund.
When your refund request has been reviewed, you will be promptly contacted within 24 hours during normal business hours.
For more information, contact the Texas Association of City & County Health Officials by one of the following methods:
Website:
Phone:
- 512-809-7201
Email:
Mail:
- Texas Association of City & County Health Officials (TACCHO)
P.O. Box 142343
Austin, Texas 78714
Created: 8/29/2016; Updated 10-18-22